About Joy
16 Years as a Top Producer
Joy Martinello
Travel Sales and Service Specialist
Lead Consultant, Travel Sales Solutions
Joy Martinello is a Travel Sales and Service Specialist with over 20 years’ experience in the industry. Her sales style is upbeat, consultative and detail-oriented, providing clients with seamless travel experiences from start to finish. As the highest producer for the Condé Nast award-winning adventure travel company ExpeditionTrips, Joy developed the company’s sales training program and inspired her sales team for over 11 years. Engaging Joy to transform your customer service or sales department will result in a happier and more productive sales environment.
Joy’s other experience includes destination management sales for Southwest Adventure Group in Santa Fe, NM, catering sales, event planning, event management, plus fine dining service and management for private clubs such as the Seattle Yacht Club and the Everglades Club in Palm Beach. Joy has worked closely with FIT’s, travel agencies, small and large cruise ship lines, hotel chains, land agents and a range of other travel suppliers. Joy’s “super power” is listening to clients’ needs and desires, and exceeding their expectations. She looks forward to sharing these revenue producing techniques with your team.
Client List
AAA Mid-Atlantic
For over 100 years, we have been serving you and other AAA members on the road and around the world. Today, we offer our extensive services to you on the internet. Now, more than ever, AAA is able to help you around the clock with all your Cars & Driving, Insurance, Banking and Loan needs. As a AAA member, you've joined over 50 million people across the U.S. and Canada who enjoy special services, valuable savings, and priceless security. Richmond, VA
Travel One, Inc.
Travel One was founded in 1970 and has grown to be one of the largest and most financially stable travel agencies in this region. We are the only Minnesota-based agency to offer the powerful affiliation of BCD Travel network, offering tools, technology, additional benefits to our clients–including the ability to work with you nationally and globally when appropriate. Travel One is also a member of Virtuoso, an exclusive vacation and international travel consortium. Minneapolis, MN
Damle Safaris
Damle Safaris has been at the forefront to offer enthusiastic travelers interesting off beat destinations across the globe including Polar voyages. Since 1993, we have been constantly evolving new travel trends to entice the novice as well as the seasoned traveler! Our Wildlife, Eclipse, Video/Photography, Golf tours are very popular. Positive response from our clients is highly encouraging for us. Pune, India
American Universities International Program, Ltd.
For over 40 years, AUIP has been providing programs that combine rigorous academic study with opportunities for experiential learning. AUIP assists faculty and universities with developing and implementing their own faculty-led, short-term study abroad programs in the Oceania region. Christchurch, NZ
Michigan State University Study Abroad Program
Michigan State University has a long history of international engagement and has led the nation in study abroad participation among public universities for the last six years. We administer over 275 programs taking place in more than 60 countries around the world. Each year, close to 3,000 students are transformed by their educational experiences outside of the United States and can be found in classrooms, research labs, field stations, and internships sites throughout the world. East Lansing, MI
Joy is an extremely skilled and thoughtful communicator. Over the course of her tenure at ExpeditionTrips she developed strong and lasting relationships with clients and took great pride in caring for their travel needs. Her skilled communication and critical approach to sales resulted in her being one of our top sales performers consistently from the day she joined the company through her last few weeks.
Quite honestly Joy is a skilled and expert sales professional.
Ashton Palmer, President
ExpeditionTrips